Privacy Policy
Jarry Smoked Meat has been feeding Saint-Léonard since 1974, and we treat the personal information you give us with the same care we give the food. This policy explains, in plain language, what we collect through this website, why, how long we keep it, who else sees it, and what you can ask us to do about it.
It is written to meet Quebec's Act respecting the protection of personal information in the private sector as amended by Law 25 (often called Bill 25), together with Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and Canada's Anti-Spam Legislation (CASL).
1. Who we are
Jarry Smoked Meat
6549 Rue Jarry E, Saint-Léonard, Quebec, H1P 1W2, Canada
Phone: (514) 322-3220 · Email: info@jarrysmokedmeat.com
We operate the website at jarrysmokedmeat.com and we are the business responsible for the personal information collected through it. This policy, and anything we do with your information, is governed by the laws of Quebec and the federal laws of Canada that apply in Quebec.
The person in charge of protecting your personal information
Our privacy officer is Dimitri Gritsas, Owner. The owner of the business holds this role personally — there is no separate privacy department, and your request will be read by him.
- Email: info@jarrysmokedmeat.com (write "Privacy" in the subject line)
- Mail: Privacy Officer, Jarry Smoked Meat, 6549 Rue Jarry E, Saint-Léonard, QC H1P 1W2
- Phone: (514) 322-3220
2. What personal information we collect
We only collect what we actually need. Specifically:
a) What you type into our contact form
The form on our Contact page collects your name, email address, phone number (optional), the subject you pick from the list (general question, takeout order, group booking, feedback) and the message you write. Anything you choose to put in the message box is also collected — please don't send us health information, government ID numbers or payment card numbers through a web form.
b) What comes with a form submission
To stop automated spam, each submission is checked by a spam-protection service, which receives your IP address and basic technical signals from your browser. We also record the date and time of the submission.
c) Orders and reservations
When you order or book with us — by phone, in person, or through the website if online ordering is switched on — we record the items ordered, the amount, the date and time, and the name and phone number needed to prepare and hand over the order. Card payments are processed on our payment terminal by our payment provider; full card numbers are never stored on this website.
d) What the website collects automatically
If — and only if — you agree to measurement or advertising cookies in the banner described in section 8, our analytics and advertising tools collect pages viewed, the page that sent you to us, approximate region (city level), device and browser type, and your IP address. If you refuse, none of this is collected.
We do not host reviews, comments or any other content posted by visitors, so we collect nothing of that kind.
3. Why we collect each piece
- Name, email, phone, subject and message — so we can answer your question, confirm a takeout order, or arrange a group booking. Your phone number is optional and is used only when a reply is faster by phone.
- IP address and browser signals on a form — to confirm a human sent the form and to block spam and abuse.
- Order and transaction details — to prepare and deliver your order, to handle a refund or a complaint afterwards, and to keep the sales records that tax law requires us to keep.
- Measurement data (analytics) — to count visits and see which pages people use, so we can improve the site. We look at these as totals, not person by person.
- Advertising data — to see whether our ads on Google, Facebook and Instagram actually bring people to the restaurant, and to avoid paying to show ads that don't work.
- Map data — to show you where we are and give you directions when you open a map.
We do not use your information for any purpose beyond these without asking you first.
4. What makes each collection lawful (Law 25)
Under Quebec law we must be able to point to a reason for every use. Here is ours, purpose by purpose.
| What we do | Information used | What makes it lawful |
|---|---|---|
| Answer your message | Name, email, phone, subject, message | Your consent — you chose to write to us, and we use it only to reply |
| Take and prepare an order or a group booking | Name, phone, order details | Necessary to carry out the order or reservation you asked for (a contract) |
| Keep sales and tax records | Transaction records | Legal obligation — Quebec and federal tax law |
| Block form spam | IP address, browser signals | Necessary to keep our own systems secure and usable |
| Measure site traffic (analytics) | Cookies, pages viewed, device, IP | Your consent, given in the cookie banner — off unless you turn it on |
| Advertising measurement | Cookies, pages viewed, conversion events | Your consent, given in the cookie banner — off unless you turn it on |
| Send you marketing email, if we ever do | Email address, name | Your separate, express consent (and CASL) |
Where consent is the basis, we ask for it separately for each purpose and in clear language: agreeing to receive marketing email is a different choice from sending us a message or booking a table, and saying yes to one never signs you up for the other. The request for your consent is always presented on its own, separately from any other terms or conditions you may be agreeing to, and it is never bundled into a single "I accept everything" box. You can withdraw your consent at any time — see section 9 — and withdrawing it does not affect anything we lawfully did before you did so.
5. How long we keep it
| Kind of information | How long we keep it | What happens then |
|---|---|---|
| Contact form submissions and the emails that follow from them | 365 days (one year) from the day you send it | Deleted from our inbox and from the platform's form records |
| Order and transaction history, including receipts | 7 years, the period Canadian and Quebec tax rules require | Deleted |
| Website analytics and advertising measurement data | 14 months from your visit | Deleted by the provider; only visit totals, which identify nobody, remain |
| Cookies stored in your browser | Each one expires on its own schedule — at most 14 months | Expires automatically; you can delete them sooner in your browser |
| Record of the cookie choice you made | Up to 12 months, so we don't ask you again on every visit | Expires, and the banner appears again |
| Marketing email list | We do not run an email newsletter from this site today. If we start one, your address stays on the list until you unsubscribe | Removed within 30 days of your unsubscribing |
| Record of a privacy request you made to us | 24 months, so we can show how we handled it | Deleted |
At the end of each period the information is destroyed, or else stripped of everything that could identify you so that what remains is anonymous and cannot be traced back to you.
6. Who else handles your information
We never sell, rent or trade your personal information. A small number of service providers handle some of it on our behalf, each under a written contract that limits them to what we ask them to do:
| Provider | What it does for us | What it receives | Where it operates |
|---|---|---|---|
| Nestor (website platform and hosting) | Runs this website and stores form submissions | Everything you submit through a form | Quebec, Canada |
| Google Analytics (Google LLC / Google Ireland Ltd) | Counts visits and page views | Pages viewed, device, approximate region, IP address | United States, European Union |
| Google Tag Manager (Google) | Loads the measurement tags above, after consent | IP address, basic browser information | United States, European Union |
| Google Ads (Google) | Measures whether our ads bring in customers | Pages viewed, conversion events, advertising cookie identifiers | United States, European Union |
| Meta Pixel (Meta Platforms Inc. / Meta Platforms Ireland Ltd) | Measures our Facebook and Instagram ads | Pages viewed, conversion events, Meta cookie identifiers | United States, Ireland |
| Google Maps (Google) | Shows our location and directions when you open a map | IP address, approximate location, map interactions | United States, European Union |
| Form spam protection (Cloudflare Turnstile) | Confirms a human, not a robot, is sending a form | IP address, browser signals | Global network, including Canadian and United States locations |
The Google, Meta and Maps tools in this table load only after you agree in the cookie banner. The hosting platform and the spam check are necessary for the site to work at all and cannot be switched off.
Apart from these providers, we disclose personal information only when the law requires it — for example a court order or a valid request from a public authority — or to protect our rights or someone's safety. If the business is ever sold or transferred, information may pass to the buyer, who would be bound by this policy.
7. Does any of it leave Quebec?
Your form submissions, order records and the website itself stay in Quebec. They are hosted on Nestor's Quebec infrastructure, in a data centre located in the province.
Some of it does leave Quebec. The measurement, advertising, map and spam-protection providers listed in section 6 operate from outside the province — mainly the United States and the European Union — so the limited data those tools receive is processed there. That happens only for the purposes described above, and for the Google and Meta tools only if you have agreed to them.
Before entrusting personal information to a provider outside Quebec we carry out the assessment Quebec law requires: we weigh how sensitive the information is, what it will be used for, the protections the provider commits to in its contract, and the legal framework of the country it operates in, including how well that framework matches Quebec's principles. We only go ahead if the information will receive adequate protection, and the arrangement is set out in a written contract. You can ask us for the details of this assessment at any time by writing to our privacy officer.
8. Cookies and tracking
A cookie is a small file a website stores in your browser. Some are needed for the site to work; others watch what you do so that visits can be measured or ads targeted.
The first time you visit, a consent banner appears and asks you to choose. We measured this on the published site: until you make a choice, no analytics or advertising request is sent at all — nothing from Google Analytics, Google Tag Manager, Google Ads or the Meta Pixel starts before you have agreed.
| Category | What it does | Default |
|---|---|---|
| Essential | Keeps the site working and secure, protects the forms from spam, and remembers the cookie choice you made | Always on — these cannot be switched off, and they do not track you across other websites |
| Analytics | Google Analytics and Google Tag Manager: counts visits and page views | Off unless you turn it on |
| Marketing | Google Ads and the Meta Pixel: measures and targets our advertising, and lets us reach people who have visited us | Off unless you turn it on |
Changing your mind. You can withdraw or change your choice whenever you like: use the "Cookie preferences" button that stays in the corner of every page once you have chosen, tick or untick the categories you want, and save. You can also clear this site's cookies in your browser settings, which brings the banner back on your next visit. Your browser can also block or delete cookies on its own, and most browsers offer a "do not track" or private-browsing mode. Blocking the non-essential categories does not stop you using any part of this site.
9. Your rights — seeing, correcting, deleting your information
Quebec law gives you real control over the information we hold about you. You may ask us to:
- See it — get a copy of the personal information we hold about you, and be told where it came from and who it has been shared with;
- Correct it — have anything inaccurate, incomplete or ambiguous fixed;
- Delete it — have it deleted, or have us stop using or sharing it, when it is no longer needed for the purpose we collected it for or when it was collected contrary to the law;
- Take it with you (portability) — receive the computerised information you gave us in a structured, commonly used technology format such as CSV or PDF, or have us send it directly to someone else you name;
- Withdraw your consent — at any time, including by refusing cookies or by clicking the unsubscribe link in any marketing email;
- Ask us to stop sending you marketing — with no effect on your orders or bookings.
How to make a request. Email info@jarrysmokedmeat.com with "Privacy request" in the subject line, or write to Privacy Officer, Jarry Smoked Meat, 6549 Rue Jarry E, Saint-Léonard, QC H1P 1W2. Tell us what you want and enough detail for us to find your information. We may need to confirm who you are before we release anything, and we will only ask for what is needed to do that.
We answer within 30 days of receiving your request, as Quebec law requires. There is no charge, though for a large volume of copies we may charge a reasonable fee for reproduction — we will always tell you the amount before doing the work. If we refuse a request, in whole or in part, we will say so in writing, explain why, point to the provision of the law we rely on, and tell you that you may contest the decision and how long you have to do so. Help with your request is available from us on asking.
If you are not satisfied with our answer — or if we do not answer in 30 days — you can bring the matter to Quebec's privacy regulator, the Commission d'accès à l'information du Québec (CAI), which can review our decision: cai.gouv.qc.ca, toll-free 1 888 528-7741. You do not need our permission, and it costs you nothing to ask them.
10. Young people
Our restaurant welcomes families, but this website is meant for adults making orders, bookings and enquiries, and it is not aimed at children. We do not knowingly collect personal information from anyone under 14.
Under Quebec law, personal information about a child under 14 may only be collected with the consent of a parent or guardian, unless collecting it is clearly for the child's benefit. We keep to this by asking that forms on this site be filled in by an adult, and we do not run sign-ups, contests or mailing lists aimed at children. If you believe a child under 14 has given us information without a parent's consent, email info@jarrysmokedmeat.com and we will delete it.
Where any setting on this site affects the privacy of a minor, it is set by default to the highest level of confidentiality. We never use a minor's information for advertising or profiling.
11. Profiling, tracking, and decisions made by computer
No decision about you is made by a computer alone. Every order, booking, enquiry and complaint is handled by a person at the restaurant. We do not use personal information to make automated decisions or to score, rank or screen customers.
If that ever changes, we will tell you at the time the decision is made, we will tell you on request what personal information was used and the main reasons and factors behind the decision, and you will be able to submit your comments and ask a member of our team to review it.
Tracking and profiling for advertising. The analytics and advertising tools in section 6 can build a picture of what visitors look at, and the advertising ones can be used to show you our ads later. These functions are switched off unless you turn them on in the consent banner. To switch them off again: refuse or withdraw consent in the banner as described in section 8, and, if you want to go further, use Google's own opt-out tools and your Facebook or Instagram ad settings, or turn on tracking protection in your browser.
12. Keeping it safe, and what we do if something goes wrong
Your information is protected by measures suited to how sensitive it is: the site is served over an encrypted connection (HTTPS), access to form submissions and order records is limited to the owner and the staff who need it, accounts are individually protected, and our platform provider keeps the servers patched and backed up in Quebec.
If a privacy incident happens — personal information lost, accessed, used or disclosed without authorisation — we take immediate steps to limit the harm and we assess the risk. Where the incident presents a risk of serious injury, we notify the Commission d'accès à l'information du Québec and every person affected promptly, with diligence, which is what Quebec law requires: as quickly as reasonably possible once we have confirmed what happened, not days of silence. Our notice tells you what happened, what information was involved, what we are doing about it, and what you can do to protect yourself.
We keep an internal register of every confidentiality incident, including those that do not require notice, and each entry is kept for at least five years, as the regulation requires. The Commission may ask to see it.
13. Complaints
If you have a question or a complaint about how we handle your personal information, please start with our privacy officer, Dimitri Gritsas, at info@jarrysmokedmeat.com or (514) 322-3220. We take every complaint seriously, we investigate it, and we reply within 30 days with what we found and what we changed.
If our answer does not satisfy you, you can take the matter to the Commission d'accès à l'information du Québec — cai.gouv.qc.ca, 1 888 528-7741 — which oversees this law and can investigate on your behalf. Depending on the circumstances you may also contact the Office of the Privacy Commissioner of Canada at priv.gc.ca.
14. Changes to this policy, and when it was last updated
We may update this policy as our practices or the law change. The current version always lives at this address, and the date below tells you which version you are reading. If we make a change that materially affects your rights or how we use your information, we will announce it on the home page of the site and, where consent is involved, ask you again.
Last updated: 14 October 2026.
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